What to Expect
If you’re new to our clinic
Please, please, please, arrive on time
If you’re coming in for your first appointment, please arrive 10 minutes prior to the scheduled start time in order to allow you time to fill out intake forms.
Of course, late arrivals can set our schedules back significantly. As a courtesy to all patients, if you arrive late, your session will be shortened to the remainder of your original appointment time. If you arrive more than 10 minutes late, we will have to reschedule, unless the practitioner is able to accommodate the change.
We are a Fragrance-free Environment
If you need to cancel or reschedule an appointment, please contact us 24 hours in advance. There is no charge if you reschedule by the end of business hours the day before your appointment. A $40 fee is charged for late cancellations.
No Show Policy
Out of consideration and respect for our practitioners’ time, if a patient does not show up for a scheduled appointment, the patient will be charged a $40 fee.
Of course, we understand that sometimes life can get out of control and that unforeseen circumstances happen.
Please note: Not receiving a reminder call or email is not an acceptable excuse for missing an appointment. Our reminders should be considered a super awesome bonus but should not be relied upon as your only method of knowing when your appointment is.